Subject to the below conditions, you can cancel your participation in the Juniper Programme within the first 25 days of delivery of your first order, for any reason, and we’ll refund you the total amount.

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To claim your 25-day money-back guarantee, please message us here and our Patient Support Team will process this refund for you, no questions asked.

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The intent of our money back guarantee is to allow people who are uncertain about medicated weight-loss to give it a go. We may refuse the Money Back Guarantee if we consider patients are exploiting the offer or not acting in good faith. For that reason the following conditions apply to our money back guarantee:

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• Offer applies to your first medication order only, with the request of cancelling your treatment plan altogether. Does not apply when switching between medications.
• Your first medication order with Juniper must be for the lowest licensed dose for that medication.
• The refund request must be made within 25 days of treatment delivery.
• Offer is only claimable once per customer.‍
• Offer does not apply to any orders placed under any pre-pay & save offers that may be in force from time to time.‍
• Offer does not apply to any orders or subscriptions of non-medicated products.

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Please note that the 25-day money-back guarantee took effect on January 18, 2024 and has been updated from time to time, most recently on September 8, 2025.

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For full T&Cs see here.

Juniper offers simple, transparent pricing with no hidden fees. Your monthly cost covers everything you need to succeed on treatment:

• Medication, if prescribed by your Juniper clinician‍
• Dedicated health team, with regular check-ins and ongoing support‍
• Coaching and digital tools, to track progress and build long-term habits‍
• Flexibility, with the option to adjust or cancel your plan anytime, at no extra cost

Your exact price depends on your personalised treatment plan, but you’ll always see the full cost upfront before you begin.

There are no lock-in contracts — you can pause or cancel at any time.

Unlike other providers, we focus on care that’s consistent. Our priority is to carefully manage our medication supply and the number of patients we serve. This means you can be confident knowing we are working hard to provide a consistent supply of medication when you sign up to Juniper.

The treatment has been approved by the Medicines and Healthcare products Regulatory Authority for weight management in the UK, and are commonly prescribed by GPs and local pharmacies to treat weight.

Our prescribers are registered in the United Kingdom with the General Pharmaceutical Council (GPhC) and each hold accredited pharmacist independent prescribing qualifications. As registrants of the GPhC, they’re committed to ongoing quality improvement and continuing professional development activities each year to maintain this registration.
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Additionally, the treatment protocols and processes have been developed under the guidance of our Clinical Team of doctors, nurses, and pharmacists.

Your prescriber will go through your full medical history in order to assess your eligibility for the programme. A number of factors are considered when assessing your eligibility. This includes BMI, and can vary based on family background and comorbidities.
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The National Institute for Health and Care Excellence (NICE) has recommended weight loss medications for use within the NHS in England for weight management in adults, alongside a reduced-calorie diet and increased physical activity. To be eligible for use within the NHS you must have at least one weight-related comorbidity and a body mass index (BMI) of at least 35, with limited exceptions.

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However, the MHRA’s marketing authorisation allows for a broader range of eligibility through private providers like Juniper. This includes individuals with a BMI of 27 or above if they have a weight-related health condition, or a BMI of 30 or above without any additional conditions.

To find out of you are eligible, you will have to complete a consultation with one of our Juniper prescribers. This is to ensure a qualified medical professional discusses all the options available to you before you make any decisions regarding medical treatments. If you are deemed ineligible by our prescribing team, you will be fully refunded.

Results vary from person to person. Whilst every weight loss journey is different, over 92% of Juniper patients saw results in the first month, with more than 25% of them noticing results in the first week*.

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In clinical trials of the treatment Juniper prescribes, patients on the highest possible dose lost up to 20.7% of their body weight in 72 weeks — this highlights how effective it can be when used consistently and with the right support.

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With optimisations to meals and movement, you’ll be supported every step of the way by your prescriber and your community.

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*based on the Juniper Lifestyle Survey of 215 current patients, February 2023.

Juniper’s Programme combines clinically-proven medication with a high-protein diet, strength training, and a community of other patients on the programme to support your weight loss journey.

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To find out of you are eligible, you will have to complete a consultation with one of our Juniper prescribers. This is to ensure a qualified medical professional discusses all the options available to you before you make any decisions regarding medical treatments.

We believe that successfully keeping weight off is just as important as losing it in the first place.

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That’s why we provide a holistic programme which focuses on three important areas:

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1. The science of strength: We use the latest available research into nutrition, exercise, and the newest weight loss medication which targets the receptors in the brain that control your appetite. The medication works to lower your body’s ‘set point’, which is the weight it fights to maintain at a biological level. While this kickstarts your weight loss, lifestyle changes can help you maintain it.

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2. Strength at any stage: Our prescribers and community supports you every step of the way. During the course of our programme, you’ll learn sustainable nutritional, exercise and lifestyle choices, tracking your progress to help you form long term habits that stick. This will not only help you lose weight, but keep it off for good.

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3. Strength in numbers: Research has shown that people in group communities achieve greater weight loss than those who do it alone. That’s why we’re here – we’re dedicated to helping people to make lifestyle changes that are often difficult to achieve on their own.

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Weight loss is unsustainable without strength maintenance. In fact, losing weight without maintaining muscle mass can contribute to loss of muscle mass, slower metabolism, and even weight regain, which could make you metabolically fatter, even if you’re lighter. So Juniper prioritises maintaining muscle on treatment

through a high-protein diet and strength training.

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